Terms & Conditions

Last updated: September 7, 2026

These terms apply to the use of nestcleaningco.com and to the cleaning services provided by Nest Cleaning Co. LLC ("Nest Cleaning Co.", "we", "us"). By requesting a quote or booking a service you agree to them. They are written to be read, not to be impenetrable, and if anything here is unclear you are welcome to ask before you book.

What we do, and what we do not do

Nest Cleaning Co. is a cleaning company. We provide residential cleaning, deep cleaning, move-in and move-out cleaning, post-construction and post-remediation cleanup, office and commercial cleaning, short-term rental turnovers, and listing-ready cleaning.

We do not perform mold testing, mold removal, remediation, construction, or demolition, and we do not hold ourselves out as qualified to do so. We are not a remediation contractor. Where we clean after a remediation project, the decision that an area is cleared and safe to reoccupy belongs to the remediation company and any testing professional involved, never to us. If we find contamination such as mold outside the area we were engaged to clean, we will stop, point it out to you, and leave it alone. Bringing the remediation contractor back in to assess and address it is the property owner's responsibility.

Quotes and estimates

Quotes are free, given in writing, and carry no obligation. A quote is based on the information you give us about the space and its condition. If what we find on arrival is materially different from what was described, for example the space is substantially larger, or the condition is significantly heavier than represented, we will tell you before we start and either agree a revised price with you or reschedule. We will not quietly run up a bill.

Quotes are valid for 30 days unless we say otherwise on the quote itself.

Scheduling, cancellation, and rescheduling

We ask for 48 hours notice to cancel or reschedule a booked cleaning. A cancellation or reschedule inside that window carries a flat $25 fee. Ongoing clients receive a one-time waiver of this fee before it starts to apply.

If we cannot access the property at the scheduled time, and we have not been told in advance, that counts as a late cancellation. If we have to cancel on you, we will tell you as early as we can and there is no charge to you.

Access to the property

You are responsible for arranging access, whether that is meeting us, providing a key or code, or leaving instructions with a building. Any key or entry code you give us is kept secure and used only to perform the work you have booked. Tell us in advance about pets, alarm systems, and any area you would rather we did not enter.

We need working utilities, in particular running water, electricity, and adequate lighting, to do the job properly. If they are unavailable we may have to reschedule.

Payment

Payment is due on completion of the work unless we have agreed different terms with you in writing. For recurring and commercial arrangements, invoicing terms are set out in the quote or agreement for that work.

Discounts and offers

Current offers, including the first-clean discount, recurring schedule discounts, and the referral credit, are described on the relevant pages of this site. Offers apply to services booked while they are advertised, and we may change or withdraw them at any time without affecting work already booked. Recurring discounts apply to visits booked on a set schedule; pausing or changing that schedule needs the same 48 hours notice. Unless we say so explicitly, offers do not stack with one another.

Satisfaction guarantee

If something in the agreed scope was not done to standard, tell us within 24 hours of the clean and we will come back and put it right at no charge. The guarantee covers re-cleaning the areas in question. It is not a refund guarantee, and it does not extend to work that was never in the agreed scope.

Insurance and liability

Nest Cleaning Co. carries liability insurance, and every job is covered. If we damage something, tell us as soon as you notice and we will work with you and our insurer to resolve it.

There are limits on what we can reasonably take responsibility for:

• Pre-existing damage and wear. Surfaces, grout, finishes, and fixtures that are already worn, stained, cracked, loose, or failing may not come clean, and cleaning may make an existing fault visible. That is not damage we caused.
• Items of exceptional value. Please put away or tell us about anything irreplaceable, highly fragile, or of unusual value before we arrive, so we can work around it.
• Surfaces requiring specialist treatment. If a surface needs a particular product or method, tell us. We are not responsible for damage to a surface whose special requirements we were not told about.
• Outcomes outside our control, such as odours, staining, or contamination that cleaning alone cannot resolve.

To the fullest extent Colorado law allows, our total liability arising out of any job is limited to the amount you paid us for that job, and we are not liable for indirect or consequential losses. Nothing in these terms limits liability that cannot lawfully be limited.

Your property and our people

We ask that the working environment be safe. If our team encounters conditions that are unsafe, including biohazards we were not told about, aggressive animals, or threatening behaviour, we may stop work and leave. Work stopped for those reasons is chargeable.

Photographs

The before-and-after and interior photographs on this website are representative stock images, labelled as such, and are not photographs of customer properties. We will not photograph your property for marketing use without asking you first.

This website

The content, design, text, and logo on this site belong to Nest Cleaning Co. LLC and may not be copied or reused without permission. We keep the site accurate and current as best we can, but service descriptions and prices may change, and nothing on the site is an offer capable of acceptance until we have given you a quote.

This site links to third-party sites and embeds a map. We are not responsible for the content or privacy practices of sites we link to.

Privacy

How we handle personal information is set out in our Privacy Policy, which forms part of these terms.

Governing law

These terms are governed by the laws of the State of Colorado. Disputes will be handled in the state or federal courts located in Colorado. If any part of these terms is found unenforceable, the rest continues to apply.

Before anyone reaches for a court, we would much rather you called us. Most things get sorted out in a phone call.

Changes

We may update these terms. The version in force for your job is the one published when you booked it. The date at the top of this page shows when it last changed.

Contact us

Nest Cleaning Co. LLC
Email: juan@nestcleaningco.com
Phone: (720) 481-4072
Colorado, United States