What to expect on the day
Commercial properties typically already have their own lockbox and key set up on site for after-hours access. That is confirmed in advance, so it is rare, but if access is not where it should be and we cannot reach anyone, we will try to make contact and may need to cancel that visit.
We do not sign confidentiality agreements by default, but we are glad to if your business requires one. We never move, touch, or discard papers or items left on desks: cleaning there is limited to dusting and general tidying, alongside common areas like bathrooms, break rooms, and ovens.
A quick, on-the-spot ask is handled at no extra charge while we are already there. A priced add-on such as interior windows or inside the refrigerator is quoted on the spot and added to your invoice. Anything larger, like a post-renovation cleanup, works more like its own job: we agree on a price before starting, or schedule it as a separate visit.